Glossary
2.5G: technology designed to expand the bandwidth and data handling capacity of existing mobile telephony systems such as GPRS
ACA: Australian Communications Authority
ACCC: Australian Competition and Consumer Commission
Access line: a fixed or wireless local access connection between a customer's premises and a carrier's local switch
ACIF: Australian Communications Industry Forum
ACT: Australian Capital Territory
ADR: American Depositary Receipts
ADSL (Asymmetric Digital Subscriber Line): a compression technology that allows combinations of services including voice, data and one-way, full motion video to be delivered over existing copper feeder, distribution and subscriber lines
ADS: American Depositary Shares
ARPANSA (Australian Radiation Protection and Nuclear Safety Agency): a Commonwealth Government agency responsible for protecting the health and safety of people and the environment, from the harmful effects of radiation
ARPU: average revenue per user
ATM (Asynchronous Transfer Mode): a high bandwidth, low delay technology for transmitting voice, data and video signals
Bandwidth: the capacity of a communication link
Broadband network: a network to support pay television and online services
CDMA (Code Division Multiple Access): a mobile telephone system based on digital transmission
Carriage service provider: a person that supplies a telecommunications service to the public using Carrier network infrastructure
Carrier: a licensed owner of certain specified transmission infrastructure that is used to supply telecommunications carriage services to the public; any person holding a carrier licence
Churn (where expressed as a rate): the rate at which subscribers to a service disconnect from the service. Churn is usually expressed as total disconnects for a period divided by the average number of customers for that period
Churn (where expressed as an activity): the transfer of a customer's telecommunications' service from one supplier to another. In the case of a transfer involving a resale arrangement, no disconnection occurs and a churn relates to a change in the legal entity responsible for a telecommunications service or account
Communications Minister: the Commonwealth Minister for Communications, Information Technology and the Arts
Commonwealth: Commonwealth of Australia
CPE: Customer premises equipment
CSG: Customer service guarantee
Declared Services: a particular telecommunications service, or other service that facilitates the supply of services, that is subject to the regulated access regime. The ACCC has the responsibility for determining declared services, based on public inquiries or the recommendation of the TAF
e-commerce: e-commerce includes buying and selling electronically over a network
EFTPOS: Electronic Funds Transfer at Point of Sale
ESD: ecologically-sustainable development
Frame relay: a packet switching technology for voice, data and video signals which uses packets of varying length, or frames. Frame relay can be used with any data protocol
Government: the Government of the Commonwealth of Australia
GSM (Global System for Mobile Communications): a mobile telephone system based on digital transmission.
GPRS (General Packet Radio Service): a service that will allow compatible mobile phones and mobile data devices to access internet and other data networks on a packet basis. The devices can remain connected to the net and send or receive data information and e-mail at any time
INP: inbound number portability
IP-VPN: internet protocol virtual private network
ISDN (Integrated Services Digital Network): a digital service providing switched and dedicated integrated access to voice, data and video
ISP (Internet Service Providers): an internet service provider provides the link between an end user and the internet, usually by means of a dial-up service. An ISP is also likely to provide help desk, web hosting and e-mail services to the end user. An ISP may connect to the internet via their own backbone or via services acquired from an internet access provider
LAN (local area network): a short distance data communications network used to link computers and other equipment
NGCR: Next Generation Cost Reduction
Number portability: the ability of end users to keep their telephone number when they change their telephone service provider.
PABX (Private Automated Branch Exchange): telephone equipment on a customer's premises seen as terminal equipment on the public network
Preselection: the ability of a customer to choose a service provider. Preselection is on a "permanent" basis when the customer selects a provider for all calls placed without an override code
PSTN (Public Switched Telephone Network): our national fixed network delivering basic and enhanced telephone service
Reseller: non-carrier providers of telecommunications services
SDDSO: special digital data service obligation
SME: small and medium enterprises
Telstra: Telstra Corporation Limited and its controlled entities as a whole
Telstra Entity: Telstra Corporation Limited
Telstra®: a registered trade mark of the Telstra Entity
Telstra Act: the Telstra Corporation Act 1991 (Cwth)
TEMS: Telstra's Environmental Management System
TIO: Telecommunications Industry Ombudsman
TSLRIC: total service long run incremental cost
ULL (Unconditioned Local Loop): One or more twisted copper pairs between the exchange and the network boundary at a customer's premises
USGAAP: generally accepted accounting principles in the US
USO (Universal Service Obligation): obligation imposed on carriers to ensure that standard telecommunications services are reasonably available to all persons in the universal service area
WAP: wireless application protocol
WDM: wave division multiplexing
WHO: World Health Organisation
Wireless Local Loops: low power, multi-directional radio systems to supply access to customers
xDSL: term used to describe various forms of digital subscriber line technologies that can provide very high speed service using existing copper lines
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